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Victoria Cowart, CPM, NAAEI Faculty, is the Director of Education & Outreach for PetScreening. Previously, she was a direct multi-family industry member with extensive experience providing management and oversight for multifamily housing communities (conventional & subsidized), mobile home communities, and HOAs. She is a property management instructor and a proud graduate of both the NAAEI Advance Facilitator Training and the NAA Lyceum Program. Victoria has also proudly served the National Apartment Association as a Region IV Regional VP and as the Chair of four committees—most recently the Legislative Committee in 2021. 

FEATURED SESSION SPEAKER: You Bet Your Assets! What You Need to Know About ESAs

WHEN: Thursday, February 22nd | 8am - 8:50am | CD

Service or support. HUD or DOJ. FHA or ADA. Do you know the differences? In this session, we’ll discuss what you need to know now about assistance animals and accommodation requests—from the 101 basics to the 2020 HUD Assistance Animal Notice. We’ll also gain perspective on this topic from a support animal owner and mental health and accessibility advocate. Both on-site teams and regional management will appreciate the content that we’ll cover on one of the hottest HUD complaint topics.


Key Topics:

  • Assistance animal and disability statistics

  • Legislation and organizations that protect the disabled

  • Who can make an accommodation request

  • How PetScreening can help on-site teams with assistance animal accommodation requests


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